All services provided on our website are offered by our company, EOS TAŞIMACILIK TURİZM TİCARET LİMİTED ŞİRKETİ, registered at Kadınlar Denizi Mah. 546 Sok. No:2-I D:2 Kuşadası.

Our company may collect personal data for various purposes. How and in what way the collected personal data is obtained and protected is specified below.

Due to the nature of the business, our website collects certain personal information from members (such as name-surname, company information, phone number, address, or email addresses) through membership or various forms and surveys available on the site.

At certain times, our company may send campaign information, new products, and promotional offers to customers and members. Our members can make all selections regarding receiving such information during the membership process and these selections can later be modified from their account information or they can notify us through the link in the information message they receive.

The personal information electronically submitted to our site by our members during the approval process via the website or email will not be disclosed to third parties outside the purposes and scope defined by the “Membership Agreement”.

Our company records and uses the IP addresses of its members to detect system-related problems and quickly resolve any potential issues or disputes related to the services provided. IP addresses may also be used to generally identify users and collect extensive demographic information.

Our company may use the requested information for direct marketing purposes either by itself or by the persons it collaborates with outside the purposes and scope determined by the “Membership Agreement”. Personal information may also be used to contact users when necessary. Information about the requested data or provided by users or transactions made through our site can be used by our company and its collaborators for various statistical evaluations, database creation, and market research without revealing the identities of our members, outside of the purposes and scope defined by the “Membership Agreement”.

Our company is committed to keeping sensitive information strictly private and confidential, accepting this as a confidentiality obligation, taking all necessary measures to ensure and maintain confidentiality, and exercising due diligence to prevent the unauthorized use or disclosure of confidential information to the public or third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders making purchases. Your credit card information is in no way STORED IN OUR SYSTEM.



When you enter the transaction process, there are two important points that confirm you are on a secure site. One of them is the key or padlock icon at the bottom of your browser. This icon indicates that you are on a secure internet site and all your information is protected through encryption. This information is used only in relation to the sales process and in accordance with your instructions. The credit card information used during the purchase process is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card validity is approved, the purchase transaction can proceed. Since no access to any information related to the card is possible and it cannot be recorded, third parties are prevented from accessing this information.

Payment/invoice/delivery address information for online orders placed with credit cards is monitored by our company against credit card fraud. Therefore, for customers making purchases for the first time, financial and address/phone information accuracy must first be confirmed in order for their orders to proceed to the acquisition and delivery stage. To check this information, it may be necessary to contact the credit card holder or the relevant bank.

All information you provide during membership can only be accessed and modified by you. As long as you securely protect your membership login information, it is not possible for others to access and modify any information related to you. For this purpose, transactions during membership processes are conducted in a 128-bit SSL secured area. This system is an unbreakable international encryption standard.

Internet shopping sites that have complete address and phone information are more preferred today. In this way, you can obtain detailed information about all matters and gain healthier insights into the reliability of the firm providing online shopping services.

Note: We advise you to pay attention to the company's full address and phone number on internet shopping sites. Before making a purchase, note the phone/address information of the store you are buying from. If you are unsure, confirm by phone before shopping. All information and our location regarding our company are stated on all our online shopping sites.

MAIL CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send us via mail order method will be stored in accordance with our company's confidentiality principles. This information will be kept for 60 days against possible credit card cancellation disputes by the bank and then destroyed. If any amount is charged from your card other than the approved mail order form you'll send us for the payment of the products purchased, you can dispute it with the bank and prevent the payment from being made. This situation does not pose any risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the web site. Our company is not responsible for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company's website are distributed to users through our advertising partners. The principles of this Privacy Policy only apply to our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In limited circumstances specified below, EOS TAŞ. TUR. TİC. LTD. ŞTİ. may disclose user information to third parties outside of the provisions of this “Privacy Policy”. These situations are limited:

1. When it is necessary to comply with legal rules such as laws, decrees, regulations, etc. enforced by legal authorities;

2. To fulfill and enforce the requirements of the “Membership Agreement” and other agreements signed by EOS TAŞ. TUR. TİC. LTD. ŞTİ. with users;

3. In the event of a request for information about users, within the scope of an investigation or inquiry carried out by authorized administrative and judicial authorities;

4. When it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

Never write your credit card number or passwords in the emails you send to our store. The information in emails can be viewed by third parties. Our company cannot guarantee the security of the information you provide via email under any circumstances.

BROWSER COOKIES

Our company may use technical communication files (Cookies) to obtain information about users' visits to our store and website usage. These technical communication files are small text files sent by a website to the user’s browser and stored in the main memory. This file facilitates internet use by storing information about the conditions and preferences related to the site.

This file helps gain statistical information about how many people visited the site, the purposes for which it is used, how many times users visited the site, and how long they stayed. It allows for the creation of dynamic advertisements and content from specially designed pages for users. The technical communication file is not designed to retrieve any personal data from your main memory or emails. Most browsers are initially designed to accept cookies, but users can change their settings to prevent the file from being sent or to be warned when it is sent.

CHANGES TO THE PRIVACY POLICY

Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site or sending emails to users. Changes made to the Privacy Policy terms will be effective from the date they are published.

CONTACT INFORMATION

For any questions or suggestions, you can contact us through the following contact information.

Company Name: EOS TAŞ. TUR. TİC. LTD. ŞTİ.

Address: Kadınlar Denizi Mah. 546 Sok. No: 2-I D:2 Kuşadası

Email: info@eostravel.com.tr

Phone: +90 (256) 613 04 23