1. PARTIES

This Agreement has been signed between the parties specified below, within the framework of the conditions stated below.

‘BUYER’; (Hereinafter referred to as “BUYER” in this Agreement)

NAME SURNAME:

ADDRESS:

‘SELLER’; (Hereinafter referred to as “SELLER” in this Agreement)

NAME SURNAME: Eos Transport Tourism Trade Limited Company

ADDRESS: Kadınlar Denizi Mah. 546 Sok. No:2-I D:2 Kuşadası/Aydın

By accepting this agreement, the BUYER acknowledges that they are obliged to pay the order price and any additional fees (shipping fee, tax, etc.) in case they confirm the order subject to this agreement and declare that they have been informed about it.

2. DEFINITIONS

In the implementation and interpretation of this agreement, the terms written below are expressed with the explanations corresponding to them:

• MINISTER: The Minister of Customs and Trade,

• MINISTRY: The Ministry of Customs and Trade,

• LAW: Law No. 6502 on the Protection of Consumers,

• REGULATION: Regulation on Distance Contracts (OG: 27.11.2014/29188),

• SERVICE: Any consumer transaction other than the provision of goods undertaken for a fee or benefit,

• SELLER: The company that provides goods to the consumer within the scope of its commercial or professional activities or acts on behalf of or for the account of the seller,

• BUYER: The natural or legal person who acquires, uses or benefits from the goods or services for non-commercial purposes,

• SITE: The internet site owned by the SELLER,

• CUSTOMER: The natural or legal person who requests goods or services through the SELLER's internet site,

• PARTIES: SELLER and BUYER,

• AGREEMENT: This agreement executed between SELLER and BUYER,

• GOOD: The movable items subject to shopping, software prepared for use in an electronic environment, sound, image and similar intangible assets.

3. SUBJECT OF THE AGREEMENT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product that the BUYER orders electronically through the SELLER's internet site, whose qualities and sales price are specified.

The prices listed and announced on the site are sales prices. The announced prices and commitments are valid until they are updated and changed. The prices announced for a specific period are valid until the end of the specified period.

4. SELLER INFORMATION

• Title: Eos Transport Tourism Trade Limited Company

• Address: Kadınlar Denizi Mah. 546 Sok. No:2-I D:2 Kuşadası/Aydın

• Phone: +90 256 613 04 23 

• Email: info@eostravel.com.tr

5. BUYER INFORMATION

• Person to be delivered

• Delivery Address

• Phone

• Fax

• Email/Username

6. PERSON PLACING AN ORDER INFORMATION

• Name/Surname/Title

• Address

• Phone

• Fax

• Email/Username

7. PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT INFORMATION

1.The basic features of the product/service (type, quantity, brand/model, color, size) have been published on the SELLER's internet site. If the SELLER has organized a campaign, the basic features of the related product can be accessed during the campaign. The duration of the campaign is valid.

2.The prices announced on the site are sales prices. The announced prices and commitments are valid until they are updated. The prices announced for a specific period are valid until the end of the specified period.

3.The sales price of the goods or services that are the subject of the agreement is stated below, including all taxes:

• Product description

• Quantity

• Unit price

• Subtotal (including VAT)

• Shipping fee

• Total payment

• Payment Method and Plan

• Delivery Address

• Person to be delivered

• Invoice Address

• Order Date

• Delivery Date

• Delivery Method

4.The shipping fee for the product will be paid by the BUYER.

8. INVOICE INFORMATION

• Name/Surname/Title

• Address

• Phone

• Fax

• Email/Username

• Invoice Delivery: The invoice will be delivered together with the order to the invoice address.

9. GENERAL PROVISIONS

9.1. The BUYER accepts, declares, and undertakes that they have read the preliminary information on the SELLER's internet site regarding the main characteristics of the product, sales price, payment method, and delivery information, and that they have provided the necessary approval electronically. The BUYER acknowledges that they have received the address to be given to them by the SELLER, the basic characteristics of the ordered products, the prices of the products, and the payment and delivery information accurately and completely.

9.2. Each product subject to the agreement will be delivered to the BUYER or to the specified persons/institutions within the time period specified on the SELLER's internet site, depending on the distance to the BUYER's residence, but not exceeding 30 days. If the product cannot be delivered within this period, the BUYER has the right to terminate the agreement.

9.3. The SELLER undertakes to deliver the product subject to the agreement in accordance with the specifications indicated in the order, and in completeness and without defects in accordance with the warranty certificates, user manuals, and legal regulations. In addition, the SELLER is required to exert the necessary diligence to enhance the quality of service and to provide all the information and documents required by the job.

9.4. The SELLER may procure a product of equivalent quality and price with the BUYER’s consent in the event that the product cannot be procured.

9.5. In cases where the ordered product cannot be procured, the SELLER will notify the BUYER in writing within 3 business days and will refund the product price to the BUYER within 14 days.

9.6. The BUYER accepts that they will electronically approve this agreement for the delivery of the product, and if the product price is not paid for any reason or is canceled in the bank records, the SELLER’s delivery obligation will cease.

9.7. In the event that the product delivered is not paid due to the BUYER’s credit card misuse, the relevant bank or financial institution will not pay the product price to the SELLER, the BUYER will return this price to the SELLER within 3 days.

9.8. The SELLER will inform the BUYER of any delay or impediment that occurs during the delivery of the product, and the BUYER may request the goods to be changed or the delivery time to be extended. Should the BUYER cancel their order, they will receive a refund of the amount paid within 14 days.

9.9. The BUYER, using the SELLER’s contact information (email, phone, etc.), can be informed.

9.10. The BUYER must inspect the product before delivery. If the product is damaged or the packaging is broken, the product should not be accepted.

9.11. If the BUYER and the credit card owner are different persons, the identification information of the credit card owner and the credit card statement may be requested.

9.12. The BUYER accepts that the personal information provided is correct and will indemnify the SELLER for incorrect information that causes damage to the SELLER.

10. RIGHT OF WITHDRAWAL

The BUYER can exercise the right of withdrawal without any justification and without paying a penalty within 14 (fourteen) days from the day the goods are received after the establishment of the agreement.

To exercise the right of withdrawal, it is sufficient for the BUYER to send a withdrawal notice to the SELLER. This notice must be made in writing (for example, by letter, fax or email). The withdrawal notification should include the BUYER's name-surname, order number, delivery address, phone number, invoice information, and other contact information.

Exceptions to the right of withdrawal:

The right of withdrawal is not valid for the following products and services:

• Products that are produced personally for the consumer or opened packaging and are not reusable for hygienic reasons (for example, underwear, cosmetics, software products, etc.)

• Products that have been used and damaged after the delivery date, after the ordered product has been delivered.

In the case of exercising the right of withdrawal, the invoice must be returned and the BUYER must return the product to the SELLER with its original packaging and any accessories. Shipping costs are borne by the BUYER.

11. PRODUCT EXCHANGE AND RETURN

Before using the right of withdrawal, if the BUYER wishes to return the product, they can communicate their exchange or return request to the SELLER. If the SELLER accepts the request, the product exchange or return will be realized.

The returned product must be sent back unused and undamaged in its original packaging. The product must be unused. Otherwise, the product will not be accepted for return.

12. PRODUCT LIABILITY

The SELLER is responsible for providing accurate and complete usage instructions, warranty certificates, and quality documents for the products it offers for sale together with its suppliers and manufacturers.

13. SECURITY AND PROTECTION OF PERSONAL DATA

The BUYER's personal information will be used by the SELLER solely for the purpose of fulfilling the order and completing payment transactions. This information will not be shared with third parties and may only be shared with official authorities within the framework of legal obligations.

14. INTELLECTUAL PROPERTY RIGHTS

All content, graphics, texts, logos, and trademarks on the SELLER's internet site, including all intellectual property rights, are owned by the SELLER. These contents should not be used in any way without the BUYER's consent.

15. DISPUTE RESOLUTION

In any disputes arising from this agreement, the Kuşadası Courts and Execution Offices shall have jurisdiction in accordance with Turkish legal regulations.

16. EFFECTIVENESS

This agreement shall enter into force upon the BUYER’s confirmation of the order over the internet and payment of the order price. By approving this agreement, the BUYER is considered to have accepted the terms of the agreement.

17. OTHER PROVISIONS

• The SELLER has the obligation to provide all the information and documents required to fulfill the order.

• In cases where the SELLER fails to fulfill its obligations, measures such as refunding the product price to the BUYER may be taken.

• If there are delays in product delivery due to force majeure, the delivery period may be extended.